Difference Between RPA and Agentic Workflow Feature Robotic Process Automation (RPA) Agentic Workflow Definition RPA is a rule-based automation technology that mimics human actions to perform repetitive tasks. Agentic workflows involve AI-driven agents that can autonomously make decisions, adapt, and improve over time. Automation Approach Process-driven, following pre-defined scripts and rules. Goal-driven, allowing AI agents to autonomously determine the best way to accomplish a task. Use Cases Data entry, invoice processing, rule-based decision-making, screen scraping. IT help desks, dynamic troubleshooting, research assistance, knowledge retrieval, complex decision-making. Adaptability Limited to structured workflows; cannot handle unexpected variations. Highly adaptable; can handle new scenarios and self-improve through learning. Human Involvement Requires predefined rules and frequent updates from human operators. Can operate with minimal human supervision, learning ...